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Riu Palace Riviera Maya
All Inclusive
AV Xaman-Ha Mza 9 Y 10 Lote 1 INT. FRACC. Fase II Playa del Carmen, QR 77710 MEXICO
- Hotel Details
- Amenities
- Rooms
- Dining
- Activities
- PROMOTIONS
- BOOK NOW
Incorporating personalized touches and distinctive service, this luxurious resort creates a lasting impression of paradise for each and every guest. Appealing to spa-lovers, families and luxury travelers alike, guests are treated to a wide array of superior comforts including sensational restaurants serving everything from Brazilian and Japanese to Italian fare; family-friendly amenities like a kid’s pool, playground and a supervised activity program; daily and nightly entertainment; relaxing spa services and superior guestrooms featuring 24-hour room service, a regularly restocked mini-bar and liquor dispenser, a private balcony or terrace.
Now they are offering connecting rooms in the Junior Suite Superior category, pool area with 3 pools, one with swim up bar, new children’s pool with slides, Riuland kids club, Riu fit area, Capuchino, coffee, patisserie & ice cream parlor, new relaxation pools at Renova Spa.
- Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- The Municipality of Solidaridad will be charging an Eco Tax of 31.12 Mexico Pesos (approx. $1.66 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
General Policies:
Check-in Policy – Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies – Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy – A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information – Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy
- Pets Not Allowed
- Cancun, Mexico (CUN): 34 miles
- Year Built: 2006
- Last Renovation: 2019
- Accessible rooms: 4
- Floors: 3
- Total romos: 460
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Babysitting, Offsite
- Baggage hold
- Bell staff/porter
- Children welcome
- Children’s play area
- Elevators
- Exercise gym
- Free high speed internet connection
- Free parking
- Gift/News stand
- Golf, Offsite
- Housekeeping – daily
- Internet services
- Laundry/Valet service
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service
- Safe deposit box
- Sauna
- Spa
- Tour/sightseeing desk
- Wakeup service
- Water sports
Junior Suite
Bedding – 1 king or 2 double beds
Based on availability, requests are not guaranteed.
Occupancy limits – 3 adults, 2 children, 4 total combined.
Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.
Additional amenities – Liquor dispenser
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Shower
- Telephone
- TV
2 Bedroom Junior Suite
Bedding – 1 king or 2 double beds.
Based on availability, requests are not guaranteed.
Occupancy limits – 6 adults, 4 children, 8 total combined.
Maximum of 4 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.
2 rooms connected through a private hallway with an exterior door.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Shower
- Telephone
- TV
Junior Suite Superior
View – Courtyard
Bedding – 1 king or 2 double beds.
Based on availability, requests are not guaranteed.
Occupancy limits – 3 adults, 2 children, 4 total combined.
Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.
Additional amenities – Liquor dispenser
Connecting rooms also available.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Shower
- Telephone
- TV
Suite
Bedding – 1 king bed.
Occupancy limits – 2 adults, 2 total combined.
Additional amenities – Liquor dispenser
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Shower
- Telephone
- TV
2 Bedroom Junior Suite Superior
Bedding: 1 King or 2 double beds – based on availability, requests are not guaranteed.
Occupancy limits – 6 adults, 4 children, 8 total combined.
Maximum of 4 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.
2 rooms connected through a private hallway with an exterior door.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub
- Ceiling fan
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Shower
- TV
- Wireless internet connection
Junior Suite Ocean View
Bedding: 1 king bed.
Occupancy limits – 2 adults, 2 total combined
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub
- Hairdryer
- Iron
- Ironing board
- Safe
- Shower
- TV
- Wireless internet connection
Various Lounges/Bars
Various Restaurants
- Children’s pool
Children’s pool with slides - Children’s program
RiuLand kids club - Direct access to a beach
- Fitness center on-site
New RiuFit area - Motorized Water Sports
– Jet skis
– Parasailing
– Waterskiing
– Diving
– Deep sea fishing - Non-Motorized Water Sports
– Windsurfing
– Sailing
– Kayaks
– Snorkel gear
– Body board
– One introductory scuba lesson in the pool
– Paddle boats - Pool
Pool area with 4 pools on-site. This property has swim-up bars. - Sauna
- Spa
– New relaxation pools at Renova Spa
- Golf
Golf course located within a mile of the hotel.
On-site Entertainment
Includes $1360 in Resort Credits!
Resort Credit Includes:
Valid Booking Dates:Now – 12/22/2023
Applicable promotions will display with your room selection. Some restrictions may apply.
Includes $850 in Resort Credits!
Resort Credit Includes:
Valid Booking Dates:Now – 12/22/2023
Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Valid Booking Dates:Now – 12/23/2024
Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Valid Booking Dates:Now – 12/23/2024
Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The All-Inclusive program includes the following amenities:
• All meals, snacks and local alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
• Snacks and drinks 24 hours a day.
• Regularly refilled minibar and liquor dispenser in the guest rooms.
• In-room safe.
• Room service 24 hours a day.
• Turndown service.
• Drinks service at the pool.
• Free sports, activities and entertainment programme as described. Activities include: kayaking, snorkel gear, 1 scuba tryout in the pool, Riu Fit program, beach volleyball, pedalos ( paddle boats)
• Free wellness facilities as described (gym).
• WiFi throughout the hotel.
• Live music, shows, and Riu entertainment
• Free entry to the discotheque at Riu Tequila (drinks included). Must be 18 years old.
• Riu Get Together Party at the Riu Tequila hotel
• RiuLand Kids Club for ages 4-7 and 8-12
All hotel guests are required to wear an “All Inclusive” wristband for identification purposes.
Valid Booking Dates:Now – 12/23/2024
Applicable promotions will display with your room selection. Some restrictions may apply.
Book Now and take advantage of many of our promotional inclusions based on your travel dates and room categories. Limted quantities and datelines for offers. All offers are first come first served basis.
Happy Travels
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