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Riu Palace Mexico
All Inclusive
AV. Xman-Ha, Manzana 3 No. 1, Condominios Playacar Playa Del Carmen, Q. Roo, QR 77710 MEXICO
- Hotel Details
- Amenities
- Rooms
- Dining
- Activities
- PROMOTIONS
- BOOK NOW
- Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- The Municipality of Solidaridad will be charging an Eco Tax of 31.12 Mexico Pesos (approx. $1.66 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
General Policies:
Check-in Policy: Deposits or credit/debit card hold authorizations are not requested at check-in. “Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Transfer Policy: A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information: Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy
- Pets Not Allowed
- Cancun, Mexico (CUN): 36 miles
- 24-hour front desk
- 24-hour room service
- Accessible facilitiesComplies with Local/State/Federal laws for disabled
- Babysitting, Offsite
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children’s play area
- Elevators
- Exercise gym
- Free high speed internet connection
- Free parking
- Gift/News stand
- Golf, Offsite
- Housekeeping – daily
- Laundry/Valet service
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Sauna
- Spa
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports
Please contact us for Wedding Information…
Junior Suite
View – Garden
Bedding– 1 king or 2 double beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits– 3 adults, 2 children, 4 total combined.
Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.
Amenities– Liquor dispenser
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Satellite televisión
- Telephone
- TV
Junior Suite Superior
View – Courtyard
Bedding –1 king or 2 double beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits– 3 adults, 2 children, 4 total combined.
Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.
Amenities– Liquor dispenser
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Telephone
- TV
Suite
Bedding– 1 King bed with sofa.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits– 2 adults,2 total combined.
Maximum of 1 child through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.
Effective travel date 12/24/20 (Booking window starts 7/1/2020)
Occupancy limits– 2 adults, 2 total combined, no children allowed.
Amenities– Liquor dispenser
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Telephone
- TV
Suite Jacuzzi
Bedding– 1 King bed with sofa.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits– 2 adults, 2 total combined.
Maximum of 1 child through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.
Effective travel date 12/24/20
Occupancy limits– 2 adults, 2 total combined, no children allowed.
Amenities– Liquor dispenser
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Jacuzzi
- Minibar
- Safe
- Satellite television
- Telephone
- TV
Various Lounges/Bars
Various Restaurants
- Children’s pool
There is 1 children’s pool onsite. - Children’s program
RiuLand - Direct access to a beach
- Fitness center on-site
- Hot tub
2 Outdoor Hot Tubs - Motorized Water Sports
Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc. - Non-Motorized Water Sports
Windsurfing, sailing, kayaks, snorkel gear, body board, one introductory scuba lesson in the pool, paddle boat, etc. - Pool
There are 4 pools onsite. - Sauna
- Spa
- Tennis court
There are 2 lit tennis courts onsite.
- Golf
Golf course located within 5 miles of the property.
On-site Entertainment
Includes $1360 in Resort Credits!
Resort Credit Includes:
Renova Spa – $200 in coupons
Weddings by Riu – $100 in coupons
Romantic Dinner – $60 in coupons
Photography – $40 in coupons
Hard Rock Golf Club – $960 in coupons
Important Information: Resort Credits apply as discounts on selected services only. The total of credits are per room per stay, for guests 21 and older. This promotion is subject to availability and inclusions are subject to changes without prior notice. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays or be exchanged for cash; some restrictions apply.
Valid Booking Dates:Now – 12/22/2023
Applicable promotions will display with your room selection. Some restrictions may apply.
Includes $850 in Resort Credits!
Resort Credit Includes:
Renova Spa – $200 in coupons
Weddings by Riu – $100 in coupons
Romantic Dinner – $30 in coupons
Photography – $40 in coupons
Hard Rock Golf Club – $480 in coupons
Important Information: Resort Credits apply as discounts on selected services only. The total of credits are per room per stay, for guests 21 and older. This promotion is subject to availability and inclusions are subject to changes without prior notice. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays or be exchanged for cash; some restrictions apply.
Valid Booking Dates:Now – 12/22/2023
Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Valid Booking Dates:Now – 12/23/2024
Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions!
Valid Booking Dates:Now – 12/23/2024
Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
All meals, snacks and local alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
Valid Booking Dates:Now – 12/23/2024
Applicable promotions will display with your room selection. Some restrictions may apply.
Book Now and take advantage of many of our promotional inclusions based on your travel dates and room categories. Limted quantities and datelines for offers. All offers are first come first served basis.
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