Ocean Maya Royale

Destination

Riviera Maya

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Discover an environment of friendly service, authentic charm and exceptional value during visits to this Mexican haven. Designed for active travelers and spa enthusiasts, Ocean Maya Royale Hotels offers a relaxed haven of pleasant and elegantly decorated guestrooms, all-inclusive access to the resort's restaurants and bars, nightly entertainment, water sports and daily activities.

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Destination

Riviera Maya Discover Riviera Maya

European Plan - Adults Only

Ctra. Federal Chetumal, km. 299 Playa Del Carmen, QR 77710 MEXICO

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Hotel Details
Amenities
Rooms
Dining
Activities
PROMOTIONS
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Discover an environment of friendly service, authentic charm and exceptional value during visits to this Mexican haven. Designed for active travelers and spa enthusiasts, Ocean Maya Royale Hotels offers a relaxed haven of pleasant and elegantly decorated guestrooms, all-inclusive access to the resort’s restaurants and bars, nightly entertainment, water sports and daily activities.

Ocean Maya Royale is an Adults-Only resort, the perfect retreat for couples and anyone 18 years of age or older.

Hotel Advisories

Ocean Maya Royale is an Adults-Only hotel. Children 17 and younger are not allowed at this property.
– Important Information For Our Guests – Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.

Hotel Policies

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18

General Policies:

Check-in Policy – Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy – Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy – This hotel cannot guarantee a spring-break-free environment. This Hotel does not accept spring break groups or spring break individuals. For travel between Feb 01 through Apr 30, guests 23 years old or younger are suggested to travel with at least one adult 30 years or older. NOTE – If any guest is unruly, the hotel reserves the right to ask guests to leave with 100% hotel penalty.

Transfer Policy – A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information – Room taxes and service fees are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy

Pets Not Allowed

Property Information

Year Built: 1998
Last Renovation: 2010
Accessible rooms: 4
Floors: 2
Total rooms: 320

Hotel Amenities

24-hour front desk
Accessible facilities
Accessible rooms
ATM/Cash machine
Baggage hold
Bell staff/porter
Business services
Car Rental Services
Children not allowed
Concierge desk
Exercise gym
Free parking
Golf, Offsite
Housekeeping – daily
Internet services
Lounges/bars
Meal Plan Type: All Inclusive
Pool
Restaurant
Room service
Safe deposit box
Sauna
Shopping mall
Spa
Tennis court
Tour/sightseeing desk
Wakeup service
Water sports

Wedding Services

Please contact us for Wedding Information…

Maya Deluxe

formerly Maya Royal Deluxe Effecticve:6/20/2023

View – Sea or garden view. View types cannot be guaranteed.

Bedding – 1 king or 2 queen beds – specific bedding types cannot be guaranteed.

Occupancy limits – 3 adults total

Additional Amenities: Modern and stylish guest rooms are outfitted with all the comforting amenities that you might require during your stay, the comfort begins in your room and flows throughout the entire resort.

Room Amenities

Air conditioning
Alarm clock
Balcony/Lanai/Terrace
Coffee/Tea maker
Hairdryer
Iron
Ironing board
Minibar
Safe
Satellite television
Shower only
Telephone

Maya Deluxe Oceanview

formerly formerly Maya Royal Deluxe Oceanview Effecticve:6/20/2023

View: These comfortable Ocean Maya rooms feature excellent locations within the hotel and unbeatable views of the water.

Bedding -1 king or 2 queen beds – specific bedding types cannot be guaranteed.

Occupancy limits – 2 adults total

Room Amenities

Air conditioning
Alarm clock
Balcony/Lanai/Terrace
Coffee/Tea maker
Hairdryer
Iron
Ironing board
Minibar
Safe
Satellite television
Shower only
Telephone

Honeymoon Maya Deluxe Privilege

Bedding – 1 king bed

Occupancy limits – 2 adults total

Additional Amenities: This garden view room features a king-size bed and our Honeymoon Balcony, complete with a romantic jacuzzi for two. Special amenities and decor are exclusively designed for honeymooners.

Room Amenities

Air conditioning
Alarm clock
Balcony/Lanai/Terrace
Bathrobe
Coffee/Tea maker
Hairdryer
Iron
Ironing board
Jacuzzi
Minibar
Safe
Satellite television
Shower only
Slippers
Telephone

Jr. Suite Privilege

Occupancy limits – 2 adults total-effective 06/15/23

Bedding – 1 king bed

Occupancy limits – 3 adults total

Additional Amenities: Enjoy the ultimate Caribbean experience in our new Privilege Junior Suites, which combine upgraded amenities with the highest standards of personalized service

Room Amenities

Air conditioning
Alarm clock
Balcony/Lanai/Terrace
Bathroom amenities
Coffee/Tea maker
Device with mp3
Hairdryer
Internet access
Iron
Ironing board
Minibar
Safe
Satellite television
Shower only

Romance Suite Privilege

Bedding – 1 king bed

Occupancy limits – 2 adults total

Additional Amenities: Romantic getaways in our Romance Suites mean luxury and the ultimate Caribbean vacation experience.

Room Amenities

Air conditioning
Alarm clock
Balcony/Lanai/Terrace
Bathrobe
Coffee/Tea maker
Hairdryer
Iron
Ironing board
Jacuzzi
Minibar
Safe
Satellite television
Shower only
Slippers
TV

Junior Suite Honeymoon Privilege

Occupancy limits: 2 adults

Bedding: 1 king bed.

The best option for resting and celebrating as a couple. It offers the
comfort and exclusivity of the Privilege services and amenities, as well as a beautiful garden view. It is equipped with a large living room area with a sofa and a furnished terrace with a Jacuzzi.

Maya Superior Deluxe Gardenview

Occupancy limits – 3 adults total

Maya Superior Deluxe Oceanview

Occupancy limits – 3 adults total

Onsite Dining

Blue Moon

Romantic à la carte restaurant with international signature cuisine. Open for dinner only.

Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. Gentlemen are asked to wear shirts with sleeves.

Smart clothing is recommended for dinners in the Blue Moon Restaurant. Gentlemen are asked to wear long trousers and shirts with sleeves.

Dolce Vita

A la carte Italian cuisine. For guests in the Privilege categories. Privilege service breakfast is also available.

Dress Code: to ensure a pleasant atmosphere in restaurants, the hotel does not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen wear shirts with sleeves.

El Charro

Buffet lunch and Mexican a la carte dinner.

La Hacienda

Buffet restaurant featuring international cuisine with show cooking.

Dress Code: to ensure a pleasant atmosphere in restaurants, the hotel does not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen wear shirts with sleeves.

Mike’s Coffee

Specializing in tea, coffee and pastries, as well as a wide selection of smoothies and milkshakes, ideal for cooling down when the weather gets hot.

Privilege Lounge

With a terrace facing the sea, it offers a variety of snacks and cocktails throughout the day.

Various Lounges/Bars

– Aqua Lounge
– Lobby Bar
– Swim-Up Bar

Yookoso

Japanese restaurant open for dinner.

Dress Code: to ensure a pleasant atmosphere in restaurants, the hotel does not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen wear shirts with sleeves.

Onsite Recreation

Direct access to a beach
Fitness center on-site
Motorized Water Sports
Non-Motorized Water Sports
Pool
There are 2 pools on-site. One main pool used for activities and one relaxing pool with Jacuzzi and swim-up bar.
Sauna
Spa
Tennis courtThere are 3 tennis courts.
- Available equipment

Offsite Recreation

Golf
Golf course located within a mile of property.

Offsite Attraction

On-site Entertainment

-Different theme shows on-site daily at the theater as well as adjoining dance floor to enjoy nightly.
-Live music.

Privilege Amenities(Travel Dates: Now – 12/23/2023)

Privilege Amenities

Guests will receive access to the following exclusive Privilege Amenities and Services:

• Premium room with preferential room location and private balcony terrace

• Privilege welcome gift

• Welcome bottle of wine or selection by the chef

• Beds with top-grade linens and pillow-top

• Pillow menu and daily turn-down service

• Bathrobes and slippers

• Coffee maker

• Butler service

• Minibar, restocked daily with soft drinks, water, and beer and liquor

• Premium top-shelf liquor service in our bars and restaurants

• Privilege beach towels

• Privilege lounge with concierge services, computers, free wi-fi, library

• Privilege lounge hors d’oeuvres and snack service

• Personalized check-in and check-out services

• Concierge services for spa, travel and other personal experiences

• Exclusive Privilege Beach with Balinese sun beds and waiter service

• 10% discount on services at Despacio Spa Centre and Dive It!

Privilege restaurant services:

• Preferential reservations in all a la carte restaurants

• 24 Hour a la carte room service at no extra charge

• Privilege breakfast in bed, as part of room service

• Daily a la carte Privilege breakfast in our private Privilege Lounge

• Daily dinner in our private Privilege Lounge (advance reservation required)

• International newspapers in Privilege Lounge

Valid Booking Dates:Now – 12/23/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Privilege Amenities(Travel Dates: 12/24/2023 – 12/23/2025)

Privilege Amenities

The privilege categories include the following amenities:

• Welcome Privilege gift

• Welcome bottle of wine or Chef’s selection

• Privilege Lounge

• Concierge

• Dining Privileges; preferential table in all a la carte restaurants, 24-hour a la carte room service, 1 cut of meat per stay (4+ nights or more)

• Private Beach with exclusive sun loungers, Balinese beds and private waiter service

Important Information: More details and redemption information will be provided by the hotel at check-in.

Valid Booking Dates:Now – 12/23/2025

Applicable promotions will display with your room selection. Some restrictions may apply.

Privilege Inclusion!(Travel Dates: Now – 12/23/2025)

Privilege Inclusion!

The Privilege categories include Privilege Crossover Program

Privilege guests can receive an exclusive evening outing to visit, dine, and experience another Ocean Hotels property (only valid within destination) for an evening of entertainment and discovery.

The service works as follows:

•Guests will communicate the Privilege Concierge 24 hours prior to outing to discovery property.

•Visit time frame is from 6pm to 1am, includes dinning, drinks, and entertainment.

•Transportation must be covered by the guest.

Important Information: Groups and other restrictions may apply

Valid Booking Dates:Now – 12/23/2025

Applicable promotions will display with your room selection. Some restrictions may apply.

All Inclusive Amenities(Travel Dates: Now – 12/23/2023)

All Inclusive Amenities

The all-inclusive program includes the following amenities:

-Breakfast, lunch, dinner and snacks

-Theme dinners, 2 to 3 per week

-Unlimited domestic and international drinks

-Nightly entertainment and live music

-Welcome drink

-Non-motorized water sports

-Intro scuba lesson in pool

-Day and night tennis

-Daily sports and social activities

-Taxes and gratuities

Valid Booking Dates:Now – 12/23/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

All Inclusive Amenities(Travel Dates: 12/24/2023 – 12/23/2025)

All Inclusive Amenities

The all-inclusive program includes the following amenities:

• Breakfast, lunch, dinner, drinks and snacks

• Mini Bar (restock daily with water, soft drinks and beer)

• Free WIFI

• Non-motorized water sports

• Day and evening entertainment programs

Important Information: Redemption information will be provided by the hotel at check-in.

Valid Booking Dates:Now – 12/23/2025

Applicable promotions will display with your room selection. Some restrictions may apply.

Book Now and take advantage of many of our promotional inclusions based on your travel dates and room categories. Limted quantities and datelines for offers. All offers are first come first served basis.

Happy Travels

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