Castillo Huatulco Hotel & Beach Club

• Check In: 4:00 PM
• Check Out: 1:00 PM
• Minimum Check-In Age: 18

General Policies:

Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedMinimum Spring Break check-in age is 18 years oldSafety features at this property include a fire extinguisher, a security system, a first aid kit, and window guardsBe prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions: Front desk staff will greet guests on arrival.

Know before you go: Pool access available from 9:00 AM to 9:00 PM.Up to 2 children 5 years old and younger stay free when occupying the parent or guardian’s room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC – Global).

Optional Fees: Fee for buffet breakfast: MXN 350 per person (approximately) Early check-in fee: MXN 350 (subject to availability) Late check-out fee: MXN 400 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.