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Grand Palladium White Sand Resort & Spa
All Inclusive
Carretera Chetumal-Puerto Juarez KM 256-100 Riviera Maya, QR 77710 MEXICO
- Hotel Details
- Amenities
- Rooms
- Dining
- Activities
- PROMOTIONS
- BOOK NOW
- The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- In order to attend the Chic Cabaret Show there is an additional fee: $135 per person/per show
- Room service: From January 1, 2022 the charge will be USD 15 per room and service.
- Access to the hydrotherapy areas (hot tubs, pool, sauna and steam baths) in our Zentropia Palladium Spa & Wellness centers will have a $50 USD fee per guest, per day.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy
- Pets Not Allowed
- Cancun International Airport (CUN): 53 miles
- Year Built: 2005
- Floors: 3
- Total rooms and suites: 264
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine
- Babysitting
- Business services
- Children programs
- Children welcome
- Children’s play area
- Concierge desk
- Currency exchange
- Elevators Not Available
- Exercise gym
- Free parking
- Game room
- Golf, Offsite
- Housekeeping – daily
- Laundry/Valet service
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Shopping mall
- Spa
- Tennis court
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports
- Wireless internet connection in public areas
Please contact us for Wedding Information…
- Business Services
- Internet Access
Junior Suite Garden View
Bedding– 2 double beds or 1 king bed and 1 sofa bed
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits– 3 adults, 2 children, 4 total
Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea maker
- Safe
- Telephone
- TV
- Wireless internet connection
Romance Bungalow by the Lake
Bedding– 1 King bed.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits– 2 adults, 0 children, 2 total
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea maker
- Safe
- Telephone
- TV
- Wireless internet connection
One Bedroom Suite
Bedding– 1 king bed and 1 sofa bed.
Room Requests are not guaranteed. They are based on availability upon check-in.
Additional Amenities– *Living room with sofa sleeper
Occupancy limits– 3 adults, 2 children, 4 total
Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea maker
- Safe
- Telephone
- TV
- Wireless internet connection
Connecting Suite
Bedding: King bed or double beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits– 6 adults, 5 children, 8 total
Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea maker
- Safe
- Telephone
- TV
- Wireless internet connection
Junior Suite Beachside
Bedding: 1 King bed or 2 double beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits– 3 adults, 2 children, 4 total
Maximum of 2 children through age 2 stay free in existing beds with at least 1 adult.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea maker
- Safe
- Telephone
- TV
- Wireless internet connection
Suite Garden View
Bedding: 1 King bed & a sofa bed.
Room Requests are not guaranteed. They are based on availability upon check-in.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea maker
- Safe
- Telephone
- TV
- Wireless internet connection
Junior Suite Junior Suite Garden View Single
Bedding: 1 King bed or 2 double beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits– 3 adults, 2 children, 4 total
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea maker
- Safe
- Telephone
- TV
- Wireless internet connection
Suite Beachside
Suite Beachside
The perfect beachfront room at Grand Palladium White Sand Resort & Spa.
Have an unforgettable stay in the Riviera Maya in this exceptional accommodation next to the beach. Enjoy this 67 m2 suite with a king-size bed, separate living room with a double sofa-bed, a flat-screen TV and a furnished balcony with views of the mangrove forest to relax in after a full day of amazing experiences.
Bedding: 1 King bed & a sofa bed.
Room Requests are not guaranteed. They are based on availability upon check-in.
- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Safe
- Slippers
- Telephone
- TV
Chic Caberet
This venue requires a reservation and an additional fee payable directly to the hotel
A delicious show. A spectacular dinner.
Lights. Camera. Action! It’s time for Chic Cabaret. Prepare yourself for a delicious night-out with the stars as you make a toast to the best tunes of the century. Enjoy a party of flavors as you let our dancers, acrobats and timeless soundtrack carry you on a journey through the most unforgettable moments in history: from the 50’s to the present and everything in between, with of course some Latin beats thrown into the mix. Surprise your senses with an unparalleled combination of flavors and gripping performances at a dinner-show that will leave you breathless. And when the curtains close, that only means one thing…the after party has begun!
- Meals: Dinner
La Laguna Restaurant
Italian corner and Show Cooking. Breakfast, lunch and drink service
Opavao Restaurant
Located in the Grand Palladium White Sand, Brazilian cuisine
Portofino Restaurant
Located in the Grand Palladium White Sand, Italian style cuisine
Punta Emilia
Located at the Palladium White Sand, “Rice & Fish” “a la carte”
Ribs & More Restaurant
Located in the Grand Palladium White Sand, Grill and barbecue style dinner
Various Lounges/Bars
-Riviera Lobby Bar
-White Sand Lobby Bar
-Kantenah Lobby Bar
-Colonial Lobby Bar
-Churchill Bar
-Hemingway Bar
-La Plaza Bar
-Sport Bar
-Sunset Boulevard
-El Teatro Bar
Chang Thai
Located in the Grand Palladium Kantenah, Thai cuisine
El Dorado Restaurant
Located in the Grand Palladium Colonial, Barbecue style cuisine
Gran Azul Restaurant
Located at the main pool of the Grand Palladium Colonial – serving breakfast and lunch
Kabah Restaurant
Located in the Grand Palladium Riviera – serving breakfast, lunch and dinner
La Adelita Restaurant
Located in the Grand Palladium Colonial, Mexican cuisine
La Hacienda Restaurant
Located in the Grand Palladium Colonial – serving breakfast, lunch and dinner
La Lola
Located in the Grand Palladium Kantenah, Spanish cuisine
Sumptuori Restaurant
Located in the Grand Palladium Kantenah, Japanese style cuisine
Tikal Restaurant
Located in Grand Palladium Kantenah – serving breakfast and dinner
- Children’s pool
There is 1 children’s pool onsite. - Direct access to a beach
- Fitness center on-site
- Motorized Water Sports
- Non-Motorized Water Sports
Includes stand-up paddleboard
- PoolThere are 7 pools onsite.
- Large lake style pool – located at the Grand Palladium Colonial side
- Adult only pool – located at the Grand Palladium Colonial side
- El Rinconcito Pool – located in the Grand Palladium Kantenah
- Large Lake-Style Pool – located at The Grand Palladium Riviera
- The Island Pool – located in the Grand Palladium Kantenah (adults only)
- Las Rocas Pool – Salt Water pool – located in the Grand Palladium Kantenah
This property has swim-up bars.
- Spa
Zentropia Spa. Guests will pay a fee per person, per day to access the wet areas of the Spa. - Tennis court6 tennis courts onsite
- Available equipment
- Rental information
- Children’s program, onsiteBaby Club for infants 1-3 years
Mini-club for children 4-12 years
Teens Club for children 13-17 yearsLocated at the Grand Palladium Colonial or the Grand Palladium Kantenah - Golf
Golf course located within a mile of the property.
Enjoy special limited time offer.
Valid Booking Dates:Now – 12/31/9999
Applicable promotions will display with your room selection. Some restrictions may apply.
Free Perks – Shared roundtrip transfers included when booking Suite Beachside, save $64 per person.
Complimentary Shared roundtrip transfers included when booking Suite Beachside
Valid Booking Dates:Now – 12/31/2023
Applicable promotions will display with your room selection. Some restrictions may apply.
September sale save up to 55%.
The discount is already reflected in the price. Blackout dates may apply.
Valid Booking Dates:Now – 10/5/2023
Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon welcome gift to enhance your stay.
Valid Booking Dates:Now – 12/31/2050
Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $1500 resort credit.
This promotion includes a broad range of options and coupons may go toward such things as specialty items, a romantic dinner or luxurious Zentropia Palladium
Spa & Wellness treatments. Resort credit cannot be redeemed for cash, products or merchandise. No cash reimbursement for unused credits. 4 night minimum length of stay is required for $1,500 resort credit to apply.
Valid Booking Dates:Now – 12/31/2025
Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy exchange privileges.
Valid Booking Dates:Now – 12/31/2050
Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy all inclusive amenities.
Valid Booking Dates:Now – 12/31/2050
Applicable promotions will display with your room selection. Some restrictions may apply.
Book Now and take advantage of many of our promotional inclusions based on your travel dates and room categories. Limted quantities and datelines for offers. All offers are first come first served basis.
Happy Travels
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