Hyatt Ziva Cap Cana

• Playa Hotels & Resorts and its affiliates and/or subsidiaries with its principal office located at 3950 University Drive, Suite 301 Fairfax, Virginia 22030 is committed to protecting your privacy.
  This statement of privacy will inform you of the privacy principles that govern our use of the personal information we obtain from you through our website.

  Types of Personal Information we collect

  This is the type of personal information that we can collect from you:

  • Full name and family name, address, home phone number, mobile and/or work phone number, e-mail, gender, date and place of birth, nationality, passport and visa information, username and password;
  • Guest stay information, including the hotels where you have stayed, date of arrival and departure, goods and services purchased, special requests made, observations about your service preferences (including room, upgrades requested, or any other services used);
  • Your credit card number, cardholder name and expiration date, Hyatt Gold Passport® frequent guest program member information, and any frequent flyer or travel partner program affiliation;
  • Any information necessary to fulfill special requests;
  • Your marketing preferences, when provided as part of a survey or promotional offers;
  • Contact information for the employees of corporate accounts and vendors and other individuals with whom we do business (e.g., travel agents or meeting and event planners).

  This information can be collected from you directly or from third parties with whom we do business, such as travel agents or tour operators, airlines, event planners or similar providers. In case you are conducting a transaction on behalf of someone else, you will need to provide their personal information as well. We rely on you to obtain such other persons’ consent for disclosing their information, which we will used as indicated herein.
  You are free to decide what personal information you want to share with us while visiting our website. However, please note that some transactions may not be completed on our website if you choose not to provide us with certain information.

  To facilitate the booking of your vacations, our website will contain links to other third-party companies where you can purchase other travel-related services such as airlines tickets or rental cars. Please note that any personal information provided to these companies, will be under their control and subject to their respective policies.

  Use of your Personal Information

  We use your personal information in order to provide the services you request, for example, booking a reservation, or as permitted by law. We may also use your personal information to provide you with information about meeting, event or celebration planning, send you periodic customer satisfaction or market research surveys, send you offers and promotions that we believe might be of interest to you, to learn more about your specific needs and our markets in order to improve our products, assist with the planning of meetings and events, protect our rights and property and comply with regulatory and legal obligations.

  Online Chat

  While visiting our website, we may offer you assistance by initiating an online chat. The information you provide while using the online chat feature will be stored by us and may be associated to your email address.

  Disclosure of Personal Information

  We may disclose personal information in the following ways:

  1. Reservations: The personal information that is provided in the course of making a reservation will be disclosed to the corresponding hotel.
  2. Third Party Service Providers/Processors: We may disclose your personal information to third party processors that we have an agreement with, such as fulfillment houses, email service providers and mail houses that process mail and communications for us. However, these third-party companies are not allowed to use your personal information for any other purpose not specified by us.
  3. We will also disclose your personal information when required by law, or whenever we belief, in good faith, that it is necessary in order to investigate or protect against a harmful activity to our customers, employees, our property (including the website) or to others.

  Cookies Statement

  Cookies will be generated and stored on your computer when visiting our website with the purpose of improving your experience. A cookie is a very small text file that is sent to your browser from a web server and stored on your computer’s hard drive. Cookies are used to determine your preferences when visiting our website, which saves you time by remembering these preferences each time you return.

  Please note that you can adjust the settings in your browser in order to restrict or block cookies that are set by our website. Your browser may include information on how to adjust your settings or you can visit www.allaboutcookies.org for more information. However, not accepting cookies will adversely affect your ability to perform certain transactions on our website. For example, cookies are required in order to complete an online reservation process on our website.

  We may update this statement of privacy at any time. We will notify you if any substantial changes are made. We also recommend that you review this statement of privacy from time to time to be aware of any updates. If after reviewing this statement of privacy, you have any questions or privacy concerns please or would like to submit a request, send an email to Privacy@PlayaResorts.com or send a letter to:

  Privacy Matters
  Playa Resorts Management
  1560 Sawgrass Corporate Parkway, Suite 310
  Fort Lauderdale, Fl, 33323

• Boasting nearly 1,000 miles of coastline and 250 miles of the world’s top beaches, the Dominican Republic is the ultimate tropical destination. Nestled on the island’s eastern shores, just 15 minutes from Punta Cana International Airport, you’ll find Cap Cana, a private retreat inside Punta Cana. The gated community is made up of 30,000 acres of flawless beaches and oceanfront roads. It is the ideal destination for any traveler, with a variety of things to do, such as water sports, outdoor activities and celebrated restaurants. This exclusive and ecologically-friendly community is a true paradise, home to three miles of spectacular white sand beaches, a protected harbor marina, an award-winning golf course designed by Jack Nicklaus and the incomparable Hyatt Zilara and Hyatt Ziva Cap Cana all-inclusive resort complex.

• MOMENTS

SPORTS LOUNGE

Stay for a game of pool at this sports bar that pays homage to some of the most infamous memories in sports.

• EL MERCADO

BUFFET

Taking after a Caribbean market with various stations, this gourmet buffet is plentiful and bright from the décor to the flavors.

• NOODLE AND THREAD

ITALIAN CUISINE

Reminiscent of an old-school tailor’s shop with sewing machines and vintage clothing, this chic Italian trattoria serves comforting classics with a twist

• TEMPEST TABLE

ASIAN CUISINE

Centered around a Mongolian Grill and teppan tables, tasteful fusion of Asian cuisine and design comes together in this innovative restaurant that combines the traditional and modern.

• THE CHINOLA

BEACHSIDE RESTAURANT

Eating clean on vacation has never been easier. Don’t expect any junk food at this beachside hangout – just the good stuff, all prepared with fresh, simple ingredients.

• NAVIGATOR GRILL

CARIBBEAN RESTAURANT

Inspired by the first wooden ships that crossed the oceans and geared -wards sea lovers, here fish and shellfish join the aromas of the Caribbean

• COFFEE REPUBLIC

Pop into this contemporary coffee shop and go left for coffee specialties or right for gourmet popsicles and ice cream. All sides lead to delicious.

• PRONTOZ

Need a refuel quickly after the pool or beach? Look out for the bright colors and you will not miss Prontoz, your Caribbean hotspot for a quick and delicious snack.

• LA ZIZI

Enjoy a variety of burgers, nachos and hot dogs at this colorful food truck located at Canapolis water park.

• BOSQUE LOUNGE

This sophisticated and serene lounge, artistically designed with natural elements, is the ideal spot for club guests to unwind with a cocktail.

• GROG GROTTO

Get an authentic taste of the Dominican Republic in our distillery-inspired rum bar.

• TWISTED TIMBERS

The perfect meeting spot, this bold lobby lounge is centered around a wooden bar top that twists and winds through the space like a snake.

• SPIRITZ

Enjoy a drink poolside or within the pool at the swim-up bar and take in views of the brilliant Caribbean waters from the infinity pool.

• COCOONZ

Sip a refreshing drink while relaxing poolside or within the pool at the swim-up bar for club guests

• PREMIUM PRIVATE DINING

Contact the concierge to arrange private gourmet meals to enhance your stay, like a private candlelight dinner on the beachside or inside one of our oceantfront gazebos.

All-inclusive should exceed expectations. That’s why Hyatt guests can revel in unexpected luxuries.
Stunning oceanfront settings, vibrant culture, live entertainment and more—it’s always included.

• Water Activities
• Infinity Pools
• Water Park
• Unlimited Dining
• Endless Drinks
• Premium Top Shelf Wines & Liquors
• Free Wi-Fi
• 24-hour Room Service
• State-of-the art Fitness Center
• In-room minibars stocked daily with water, sodas and beers
• 24-hour in-suite dining